At lunch today, I had to run an errand, so I drove through to pick up some lunch. When I got to the window, the lady asked me again what I had ordered and said "Because they aren't going to tell me." I thought to myself, "What is that supposed to mean?!"
Then after she gave me her food, she said "They just have such an attitude today!"
I wanted to tell the girl right then and there that the people that drive through her line to get food really have no desire to hear about her problems with her co-workers. We want a nice, friendly, smiling person to give us our food so that we can be on our way. Though I'm sorry for her situation, it really is not professional to talk about it with customers.
Why don't so many people get that?
1 comment:
Interesting observation. I guess that's what our clients want from us too in our jobs. Wow. I bet I really blew it SO many times. Something to think about.
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